{"id":48286,"date":"2025-10-22T14:26:48","date_gmt":"2025-10-22T13:26:48","guid":{"rendered":"https:\/\/www.telpark.com\/faqs\/facturacion\/"},"modified":"2025-12-04T13:42:13","modified_gmt":"2025-12-04T12:42:13","slug":"facturation","status":"publish","type":"faqs","link":"https:\/\/www.telpark.com\/fr\/faqs\/facturation\/","title":{"rendered":"Facturation"},"template":"","faqsCategory":[3863],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.12 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Facturation | Telpark<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Facturation | Telpark\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.telpark.com\/fr\/faqs\/facturation\/\" \/>\n<meta property=\"og:site_name\" content=\"Telpark\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-04T12:42:13+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@telpark_es\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.telpark.com\/fr\/faqs\/facturation\/\",\"url\":\"https:\/\/www.telpark.com\/fr\/faqs\/facturation\/\",\"name\":\"Facturation | Telpark\",\"isPartOf\":{\"@id\":\"https:\/\/www.telpark.com\/fr\/#website\"},\"datePublished\":\"2025-10-22T13:26:48+00:00\",\"dateModified\":\"2025-12-04T12:42:13+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.telpark.com\/fr\/faqs\/facturation\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.telpark.com\/fr\/faqs\/facturation\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.telpark.com\/fr\/faqs\/facturation\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.telpark.com\/fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Facturation\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.telpark.com\/fr\/#website\",\"url\":\"https:\/\/www.telpark.com\/fr\/\",\"name\":\"Telpark\",\"description\":\"Reserva tu plaza en los mejores aparcamientos. 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Si n\u00e9cessaire, l'\u00e9quipe de telpark peut \u00e9mettre des factures mensuelles manuellement ou s\u00e9parer les libell\u00e9s en fonction des besoins de la soci\u00e9t\u00e9.\r\n\r\n<strong>O\u00f9 puis-je consulter et t\u00e9l\u00e9charger les factures de ma soci\u00e9t\u00e9\u00a0?<\/strong>\r\n\r\nToutes les factures sont disponibles dans la rubrique Facturation de la plateforme. Vous pourrez alors\u00a0:\r\n<ul>\r\n \t<li>Voir l'historique complet par p\u00e9riode.<\/li>\r\n \t<li>V\u00e9rifier le statut de paiement de chaque facture.<\/li>\r\n \t<li>T\u00e9l\u00e9charger les factures et les rapports au format PDF ou Excel.<\/li>\r\n \t<li>Filtrer par mois et afficher tous les paiements effectu\u00e9s au cours de ce cycle.<\/li>\r\n<\/ul>\r\n<strong>Quels sont les frais d'utilisation mensuels\u00a0?<\/strong>\r\n\r\nMAKSU facture une redevance mensuelle pour chaque utilisateur ayant effectu\u00e9 au moins une transaction avec Telpark Business au cours du mois.\r\nCe montant est convenu dans les conditions g\u00e9n\u00e9rales individuelles entre la soci\u00e9t\u00e9 et MAKSU, et il est factur\u00e9 dans les cinq premiers jours du mois suivant.\r\n\r\nImportant\u00a0:\r\nSi votre soci\u00e9t\u00e9 s'inscrit apr\u00e8s la date de cl\u00f4ture du cycle de facturation, la redevance que vous avez d\u00e9finie ne peut \u00eatre modifi\u00e9e que le mois suivant. Veillez \u00e0 d\u00e9finir correctement les conditions avant de commencer vos op\u00e9rations.\r\n\r\n<strong>Comment sont trait\u00e9s les remboursements\u00a0?<\/strong>\r\n<ul>\r\n \t<li>La soci\u00e9t\u00e9 dispose d'un mois pour signaler les erreurs de facturation.<\/li>\r\n \t<li>Nous vous r\u00e9pondrons dans un d\u00e9lai maximum de 30 jours.<\/li>\r\n \t<li>Les remboursements confirm\u00e9s seront effectu\u00e9s trimestriellement par virement bancaire.<\/li>\r\n \t<li>Aucun remboursement n'est accord\u00e9 en cas d\u2019une mauvaise utilisation du service.<\/li>\r\n<\/ul>\r\n<p class=\"has-background has-very-light-gray-background-color\">Vous avez toujours des doutes ? Pas de soucis. Contactez-nous, nous serons ravis de vous aider<\/p>\r\n&nbsp;","button_info":{"url":"telpark:\/\/support\/open","color":"secondary","size":"md","text":"Contactez-nous"}},"_links":{"self":[{"href":"https:\/\/www.telpark.com\/fr\/wp-json\/wp\/v2\/faqs\/48286"}],"collection":[{"href":"https:\/\/www.telpark.com\/fr\/wp-json\/wp\/v2\/faqs"}],"about":[{"href":"https:\/\/www.telpark.com\/fr\/wp-json\/wp\/v2\/types\/faqs"}],"version-history":[{"count":2,"href":"https:\/\/www.telpark.com\/fr\/wp-json\/wp\/v2\/faqs\/48286\/revisions"}],"predecessor-version":[{"id":48288,"href":"https:\/\/www.telpark.com\/fr\/wp-json\/wp\/v2\/faqs\/48286\/revisions\/48288"}],"wp:attachment":[{"href":"https:\/\/www.telpark.com\/fr\/wp-json\/wp\/v2\/media?parent=48286"}],"wp:term":[{"taxonomy":"faqsCategory","embeddable":true,"href":"https:\/\/www.telpark.com\/fr\/wp-json\/wp\/v2\/faqsCategory?post=48286"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}