{"id":49376,"date":"2026-02-06T11:58:55","date_gmt":"2026-02-06T10:58:55","guid":{"rendered":"https:\/\/www.telpark.com\/faqs\/como-gestionar-tus-multipass\/"},"modified":"2026-02-06T13:26:25","modified_gmt":"2026-02-06T12:26:25","slug":"como-gerir-os-teus-multipass","status":"publish","type":"faqs","link":"https:\/\/www.telpark.com\/pt\/faqs\/como-gerir-os-teus-multipass\/","title":{"rendered":"Como gerir os teus Multipass"},"template":"","faqsCategory":[376],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.12 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Como gerir os teus Multipass | Telpark<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Como gerir os teus Multipass | Telpark\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.telpark.com\/pt\/faqs\/como-gerir-os-teus-multipass\/\" \/>\n<meta property=\"og:site_name\" content=\"Telpark\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-06T12:26:25+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@telpark_es\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.telpark.com\/pt\/faqs\/como-gerir-os-teus-multipass\/\",\"url\":\"https:\/\/www.telpark.com\/pt\/faqs\/como-gerir-os-teus-multipass\/\",\"name\":\"Como gerir os teus Multipass | Telpark\",\"isPartOf\":{\"@id\":\"https:\/\/www.telpark.com\/pt\/#website\"},\"datePublished\":\"2026-02-06T10:58:55+00:00\",\"dateModified\":\"2026-02-06T12:26:25+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.telpark.com\/pt\/faqs\/como-gerir-os-teus-multipass\/#breadcrumb\"},\"inLanguage\":\"pt-PT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.telpark.com\/pt\/faqs\/como-gerir-os-teus-multipass\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.telpark.com\/pt\/faqs\/como-gerir-os-teus-multipass\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.telpark.com\/pt\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Como gerir os teus Multipass\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.telpark.com\/pt\/#website\",\"url\":\"https:\/\/www.telpark.com\/pt\/\",\"name\":\"Telpark\",\"description\":\"Reserva tu plaza en los mejores aparcamientos. 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Descarga la app y olv\u00eddate de cajeros o parqu\u00edmetros en m\u00e1s de 100 ciudades en Espa\u00f1a y Portugal","publisher":{"@id":"https:\/\/www.telpark.com\/pt\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.telpark.com\/pt\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"pt-PT"},{"@type":"Organization","@id":"https:\/\/www.telpark.com\/pt\/#organization","name":"Telpark","url":"https:\/\/www.telpark.com\/pt\/","logo":{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/www.telpark.com\/pt\/#\/schema\/logo\/image\/","url":"https:\/\/www.telpark.com\/wp-content\/uploads\/2023\/09\/telpark-logo.svg","contentUrl":"https:\/\/www.telpark.com\/wp-content\/uploads\/2023\/09\/telpark-logo.svg","width":128,"height":32,"caption":"Telpark"},"image":{"@id":"https:\/\/www.telpark.com\/pt\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/twitter.com\/telpark_es","https:\/\/www.instagram.com\/telpark_app\/","https:\/\/www.youtube.com\/channel\/UCm8sjis_xlHU5VYQ6GslW-Q"]}]}},"meta_box":{"title":"Como gerir os teus Multipass","answer":"<!-- \/wp:paragraph -->\r\n<div>\r\n<p dir=\"auto\">Na sec\u00e7\u00e3o Multipass da app encontrar\u00e1s, na parte inferior do mapa, <strong>todos os passes que compraste<\/strong>. S\u00e3o mostrados numa <strong>lista horizontal de cart\u00f5es<\/strong> e est\u00e3o <strong>organizados por matr\u00edcula e por parque<\/strong>.<\/p>\r\n<p dir=\"auto\">Isto significa que:<\/p>\r\n\r\n<ul>\r\n \t<li dir=\"auto\">Em cada cart\u00e3o ver\u00e1s <strong>todos os passes dispon\u00edveis associados \u00e0 mesma matr\u00edcula e ao mesmo parque.<\/strong><\/li>\r\n \t<li dir=\"auto\">Se no mesmo parque tiveres Multipass para dois <strong>ve\u00edculos diferentes<\/strong>, <strong>ver\u00e1s um cart\u00e3o diferente para cada matr\u00edcula<\/strong>.<\/li>\r\n<\/ul>\r\n<p dir=\"auto\"><strong>Exemplo:<\/strong>\r\n<em>Se para o mesmo parque e matr\u00edcula comprares um Multipass 5 e mais \u00e0 frente um Multipass 10, a app mostrar\u00e1 um total de <strong>15 passes dispon\u00edveis<\/strong> para esse parque e essa matr\u00edcula<\/em>.<\/p>\r\n<p dir=\"auto\"><strong>Estado dos passes<\/strong><\/p>\r\n\r\n<ul>\r\n \t<li dir=\"auto\">Quando tens passes dispon\u00edveis e n\u00e3o expiraram, aparecer\u00e3o como <strong>\"Dispon\u00edvel\"<\/strong> a verde.<\/li>\r\n \t<li dir=\"auto\">Quando n\u00e3o tiveres passes dispon\u00edveis (por uso, expira\u00e7\u00e3o ou mudan\u00e7a de matr\u00edcula) aparecer\u00e3o como <strong>\"N\u00e3o dispon\u00edveis\"<\/strong> e manter-se-\u00e3o vis\u00edveis na app durante 3 meses, apenas a t\u00edtulo informativo.<\/li>\r\n<\/ul>\r\n<figure class=\"wp-block-image size-full is-resized\"><img class=\"wp-image-49359 aligncenter\" src=\"https:\/\/www.telpark.com\/wp-content\/uploads\/2026\/02\/Como-gestionar-MP-1.jpg\" alt=\"\" width=\"213\" height=\"446\" \/><\/figure>\r\n<p dir=\"auto\">Em cada cart\u00e3o de Multipass tamb\u00e9m ver\u00e1s informa\u00e7\u00e3o sobre <strong>se algum dos teus passes est\u00e1 pr\u00f3ximo de expirar<\/strong>.<\/p>\r\n<p dir=\"auto\">Tem em conta que os passes t\u00eam uma<strong> validade de um ano a partir da data de compra<\/strong> e que <strong>s\u00e3o sempre consumidos primeiro os que expiram mais cedo<\/strong>.<\/p>\r\n<p dir=\"auto\"><strong>Detalhe dos teus passes<\/strong><\/p>\r\n<p dir=\"auto\">Ao tocar num cart\u00e3o de Multipass aceder\u00e1s ao <strong>ecr\u00e3 de detalhe<\/strong>, onde poder\u00e1s consultar:<\/p>\r\n\r\n<ul>\r\n \t<li dir=\"auto\">O <strong>parque<\/strong> onde se pode utilizar o Multipass<\/li>\r\n \t<li dir=\"auto\">A <strong>matr\u00edcula<\/strong> \u00e0 qual est\u00e1 atribu\u00eddo.<\/li>\r\n \t<li dir=\"auto\">Um <strong>hist\u00f3rico<\/strong> de movimentos com informa\u00e7\u00e3o sobre:\r\n<ul>\r\n \t<li dir=\"auto\"><strong>Quando compraste<\/strong> o Multipass<\/li>\r\n \t<li dir=\"auto\"><strong>Quando expiram<\/strong> os passes<\/li>\r\n \t<li dir=\"auto\"><strong>Uso<\/strong> dos passes<\/li>\r\n \t<li dir=\"auto\"><strong>Mudan\u00e7as de matr\u00edcula<\/strong> realizadas<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n<p dir=\"auto\">Neste mesmo ecr\u00e3 tamb\u00e9m poder\u00e1s <strong>mudar a matr\u00edcula<\/strong> e atribuir os passes a outro ve\u00edculo de forma simples.<\/p>\r\n\r\n<figure class=\"wp-block-image size-full is-resized\"><img class=\"wp-image-49365 aligncenter\" src=\"https:\/\/www.telpark.com\/wp-content\/uploads\/2026\/02\/Como-gestionar-MP-2.png\" alt=\"\" width=\"213\" height=\"446\" \/><\/figure>\r\n<p dir=\"auto\">Se mudares a matr\u00edcula atribu\u00edda aos teus passes, <strong>ser\u00e1 criado um novo cart\u00e3o para esse parque com a nova matr\u00edcula<\/strong> (se n\u00e3o existia anteriormente).<\/p>\r\n<p dir=\"auto\">O cart\u00e3o anterior continuar\u00e1 vis\u00edvel na app, mas aparecer\u00e1 sem passes dispon\u00edveis (com zero passes), apenas a t\u00edtulo informativo.<\/p>\r\n\r\n<\/div>","button_info":{"url":"telpark:\/\/support\/open","color":"secondary","size":"md","text":"Contactar"}},"_links":{"self":[{"href":"https:\/\/www.telpark.com\/pt\/wp-json\/wp\/v2\/faqs\/49376"}],"collection":[{"href":"https:\/\/www.telpark.com\/pt\/wp-json\/wp\/v2\/faqs"}],"about":[{"href":"https:\/\/www.telpark.com\/pt\/wp-json\/wp\/v2\/types\/faqs"}],"version-history":[{"count":2,"href":"https:\/\/www.telpark.com\/pt\/wp-json\/wp\/v2\/faqs\/49376\/revisions"}],"predecessor-version":[{"id":49385,"href":"https:\/\/www.telpark.com\/pt\/wp-json\/wp\/v2\/faqs\/49376\/revisions\/49385"}],"wp:attachment":[{"href":"https:\/\/www.telpark.com\/pt\/wp-json\/wp\/v2\/media?parent=49376"}],"wp:term":[{"taxonomy":"faqsCategory","embeddable":true,"href":"https:\/\/www.telpark.com\/pt\/wp-json\/wp\/v2\/faqsCategory?post=49376"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}