Information about offenses


No. Currently, a credit card or a Paypal account are the only means of payment available on the telpark platform for paying offenses.

Still have questions? Don't worry. Contact us, we'll be more than happy to help.


It’s very simple. Go to the app and click on ‘Pay a fine’. You must enter the details of the fine:

  1. Search for the city where you received the fine.
  2. Select and review the registration number.
  3. Tap on ‘search fines’.

If there is no record of a report, it is possible that it is no longer voidable or that you have not been reported. If you have any doubts about whether you have been reported, I recommend that you contact the regulated parking centre in your city.

Still have questions? Don't worry. Contact us, we'll be more than happy to help.


Currently there is no notification for fines. To check if you have any fines which can be settled, click on the Pay a fine section in the app.

Still have questions? Don't worry. Contact us, we'll be more than happy to help.


Yes, telpark allows you to cancel reports within the cancellation period. To cancel a report, please follow the steps below.

In Spain

Just click on Cancel report in the Parking meter section of your main menu.

  1. Search for the city where you have been reported.
  2. Select and check the number plate.
  3. Click on search for complaints.

In Portugal

It's very simple. Enter the app and click on Pay warning.

  1. Search for the city where you have been reported.
  2. Enter the file number or warning code (this must be printed on the header of the document you were given).
  3. You will then be able to make the payment for the cancellation of the report.
  4. If you have other cancellable complaints, you can also choose to pay the total debt.

Remember that only those complaints that are cancellable and are within the cancellation period will be displayed, otherwise they will not be visible.

Still have doubts? Don't worry. Contact us, we will be happy to help you.