Is it possible to amend or cancel a ticket created in error?

Sorry, currently it is not possible to amend or cancel a confirmed payment.

We recommend that, before confirming the payment, you check the details shown on the summary screen of the ticket you are about to pay for (number plate, town, area, district, tariff, etc.) to prevent this type of error.

Do not hesitate to contact us at Present a photo of the ticket together with the vehicle registration number, and our agents will take the appropriate measures according to your needs.

You can view our terms and conditions of use of the service here

Still have questions? Don't worry. Contact us, we'll be more than happy to help.